WARRANTY
Caribbean only installs pools from the Viking Family, which is the largest
pool manufacturer in the United States. Viking has plants in NC and WV and
is committed to the Outer Banks by opening a staging yard in Currituck to
help defray the cost of shipping.
With large ticket item such as a pool, installing a pool shipped in from
Honduras where the manufacturing process is suspect or from a small regional
company on the side of an interstate that may or may not be in business when
you need warranty work may very well cost you thousands more in the long
run. A good guide to determine if the pool manufacturer is reliable is to
see if their “Warranty Information” can be found on their website? If not
you would be best to stay away.
Viking Lifetime Warranty
In 1991, Viking Pools introduced its Crystite® finishes to the North
American market. At that time, no other US manufacturer was offering any
other colors except White and Light Blue. In fact, up until about seven
years ago (2006) almost no other manufacturer producing pools in the United
States offered anything but White and Light Blue.
In the twenty-one (21) years since the introduction of Crystite®, Viking
Pools has manufactured, and our dealer base has installed, over 45,000
Crystite® swimming pools. The performance of the Crystite® finish has been
outstanding relative to fading and durability.
Crystite Finishes Because of that exceptional performance over the past 21
years and the additional accelerated weather testing that has been performed
to ASTM standards, Viking Pools offers a 20-Year surface warranty on all of
its Crystite® and Diamond Series™ fiberglass composite swimming pools.
(Started March 2010 and does not cover pools produced prior to that date.)
Viking's Crystite® and Diamond Series™ finishes are a complex formulation of
layered gel coats, colored flakes, sparkles and colored resins. The specific
formulations create an available color palette with actual three-dimensional
depth which transfers more light and color back into the pool water than
other colored finishes.
Diamond Series Finishes As the largest manufacturer of fiberglass composite
swimming pools in North America, Viking has produced more colored fiberglass
composite pools than all other US manufacturers combined. You can enjoy
peace of mind in your backyard knowing that your product is backed by the
industry leading 20-year surface and Lifetime structural warranties.
Note: Our warranty has changed over the years. Your warranty is
indicative of the warranty you were originally given at the time of your
pool purchase.